Dear Valued Customers and Business Partners,

We are closely monitoring the latest developments about COVID-19.

As the virus spreads, the situation will continue to be fluid and constantly changing. At Orient, we are taking every necessary step to safeguard all our employees and customers who visit our offices, with continuous updates and implementation of safety measures. We are also in the process of printing educational material with regard to preventive measures, which we will share with you at our earliest.

We have revamped our remote working capabilities, and in the event of us having to operate from remote locations or from home, we are ensuring that our remote technology capabilities are geared to handle processes that are critical to the continuity of our business and services to you.

The Executive Committee of the company acts as a critical task force directly reporting to me to oversee and handle the situation as appropriate, and ensure that our services to all our customers and business partners continue as usual.

We shall continue to keep you informed as events unfold and shall remain connected through phone calls, SMS’s and emails.

We at all times, will strive to do our best to ensure continuity of services to you during these testing times. You have placed your trust with Orient and we will safeguard it, with all our ability and strength.

Yours faithfully,

Tanuj Edward

Chief Executive Officer